Course Description
This course is an
introduction to the supply chain concept and will explore the management of
supply chains to improve an organization's overall supply efficiency. Other
concepts included are the definitions of supply chains, identification
procedures, an overview of methods, processes, and systems that are used in
the operation of supply chains, and the applications of methods, processes,
and systems to improve supply chain performance.
Who Should Attend
-
Middle- and senior-level
managers from marketing, e-commerce, sales and operations,
strategic planning and general management
-
Senior technology and
information managers who support marketing, e-business and SCM programs
-
Product, brand,
e-marketing and advertising managers
-
Finance managers
responsible for customer profitability measurements and analysis
Sales and service managers
Duration:
3 days (9:00 – 5:00)
Certification
The e-Business certification exam 212-27 will be conducted at the last day of
the training. Students need to pass the online Prometric exam to receive the CEP certification.
Course Outline
- Supply Management
- Competitiveness rules
- Get your house in order first
- What stakeholders want?
- New purchasing business models
- Supply management fundamental terms and
ideas
- Role of technology
- Buzz word bingo
- Power of core competencies
- Supply Management Rules
- What is supply chain management?
- The process/product innovation imperative
- How to simplify supply chain complexity
- Supply process management
- Supply management Pareto Principle
- Supply management by exception
- Importance of the Value Chain
- Understanding customer requirements
- Identifying value attributes in services and
products
- Measuring value attributes
- Communicating customer requirements to
suppliers
- Think process flows
- Flowcharting the value chain
- Importance of managing the value chain
- Importance of Supply Management Focus
and Scope
- Link to business strategies
- Importance of focus and scope
- Make or buy decision
- Supply Management deployment steps
- What are your core competencies
- Supply Management Tools and Techniques
- How to select the right process for you
- Cycle time management
- Just in time management
- Lean management
- Six sigma (quality) management
- Benchmarking management
- Logistics management
- Supply Development Process
- Process capability and maturity
- How to kick start the supply development
process
- Supplier lifecycle process
- Selecting suppliers
- Monitoring suppliers
- Improving suppliers
- Supply Certification
- Examples of supply certification standards
- ISO 9001 - 2000
- Supply certification process steps
- How to manage the process
- Supply Continuous Improvement
- How to use a process focus
- Continuous supplier auditing
- How to manage supplier corrective action
process
- How to manage supply preventive actions
process
- Supply Measurement
- Business metrics
- Types of Supply metrics and measurement
- Importance of alignment between business
goals and supply metrics
- Supplier Incremental or six sigma metrics
- How to choose the right supply metrics
- How to choose the right supply management
metrics
- Supply Risk Management
- What is risk?
- What is supply risk management?
- The value risk matrix
- How to identify supply risks
- How to analyze supply risks
- How to control supply risks
- How to manage supply risks
- Supply Management Future
- The biggest supply management challenge
- The biggest supplier challenge
- Technology and your future
- Your future roles and responsibilities
- Supply Manager Professional Development
- Chief Purchasing Officer
© 2002 EC-Council. All rights reserved.
This document is for informational purposes only. EC-Council MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.
EC-Council logo is registered trademarks or trademarks of EC-Council in the United States and/or other countries.
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