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Supply Chain Management Exam (212-27)

Credit Towards Certification

Certified e-Business Professional

Exam Details

Number of Questions: 50

Passing Score: 70%

Test Duration: 2 Hours

Test Format: Multiple Choice

Test Delivery: Online Web site

Skills Measured

The test covers strategic importance of good supply chain design, planning, and operation how good supply chain management can be a competitive advantage for a firm.

Test Objectives

Supply Management
- Competitiveness rules
- Get your house in order first
- What stakeholders want?
- New purchasing business models
- Supply management fundamental terms and ideas
- Role of technology
- Buzz word bingo
- Power of core competencies
Supply Management Rules
- What is supply chain management?
- The process/product innovation imperative
- How to simplify supply chain complexity
- Supply process management
- Supply management Pareto Principle
- Supply management by exception
Importance of the Value Chain
- Understanding customer requirements
- Identifying value attributes in services and products
- Measuring value attributes
- Communicating customer requirements to suppliers
- Think process flows
- Flowcharting the value chain
- Importance of managing the value chain
Importance of Supply Management Focus and Scope
- Link to business strategies
- Importance of focus and scope
- Make or buy decision
- Supply Management deployment steps
- What are your core competencies
Supply Management Tools and Techniques
- How to select the right process for you
- Cycle time management
- Just in time management
- Lean management
- Six sigma (quality) management
- Benchmarking management
- Logistics management
Supply Development Process
- Process capability and maturity
- How to kick start the supply development process
- Supplier lifecycle process
- Selecting suppliers
- Monitoring suppliers
- Improving suppliers
Supply Certification
- Examples of supply certification standards
- ISO 9001 - 2000
- Supply certification process steps
- How to manage the process
Supply Continuous Improvement
- How to use a process focus
- Continuous supplier auditing
- How to manage supplier corrective action process
- How to manage supply preventive actions process
Supply Measurement
- Business metrics
- Types of Supply metrics and measurement
- Importance of alignment between business goals and supply metrics
- Supplier Incremental or six sigma metrics
- How to choose the right supply metrics
- How to choose the right supply management metrics
Supply Risk Management
- What is risk?
- What is supply risk management?
- The value risk matrix
- How to identify supply risks
- How to analyze supply risks
- How to control supply risks
- How to manage supply risks
Supply Management Future
- The biggest supply management challenge
- The biggest supplier challenge
- Technology and your future
- Your future roles and responsibilities
- Supply Manager Professional Development
- Chief Purchasing Officer