Wednesday, September 08, 2010
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Supply Chain Management (212-27) Exam

Credit Towards Certification
  •  Certified e-Business Professional
Exam Details
  • Number of Questions: 50
  • Passing Score: 70%
  • Test Duration: 2 Hours
  • Test Format: Multiple Choice
  • Test Delivery: PrometricOnline Web site
  • Exam Code: 212-27
Skills Measured
 
The test covers strategic importance of good supply chain design, planning, and operation how good supply chain management can be a competitive advantage for a firm.
 
Test Objectives
 
1.Supply Management
  • Competitiveness rules
  • Get your house in order first
  • What stakeholders want?
  • New purchasing business models
  • Supply management fundamental terms and ideas
  • Role of technology
  • Buzz word bingo
  • Power of core competencies
2. Supply Management Rules
  • What is supply chain management?
  • The process/product innovation imperative
  • How to simplify supply chain complexity
  • Supply process management
  • Supply management Pareto Principle
  • Supply management by exception
3. Importance of the Value Chain
  • Understanding customer requirements
  • Identifying value attributes in services and products
  • Measuring value attributes
  • Communicating customer requirements to suppliers
  • Think process flows
  • Flowcharting the value chain
  • Importance of managing the value chain
4. Importance of Supply Management Focus and Scope
  • Link to business strategies
  • Importance of focus and scope
  • Make or buy decision
  • Supply Management deployment steps
  • What are your core competencies
5. Supply Management Tools and Techniques
  • How to select the right process for you
  • Cycle time management
  • Just in time management
  • Lean management
  • Six sigma (quality) management
  • Benchmarking management
  • Logistics management
6. Supply Development Process
  • Process capability and maturity
  • How to kick start the supply development process
  • Supplier lifecycle process
  • Selecting suppliers
  • Monitoring suppliers
  • Improving suppliers
7. Supply Certification
  • Examples of supply certification standards
  • ISO 9001 - 2000
  • Supply certification process steps
  • How to manage the process
8. Supply Continuous Improvement
  • How to use a process focus
  • Continuous supplier auditing
  • How to manage supplier corrective action proces
  • How to manage supply preventive actions process
9. Supply Measurement
  • Business metrics
  • Types of Supply metrics and measurement
  • Importance of alignment between business goals and supply metrics
  • Supplier Incremental or six sigma metrics
  • How to choose the right supply metrics
  • How to choose the right supply management metrics
10. Supply Risk Management
  • What is risk?
  • What is supply risk management?
  • The value risk matrix
  • How to identify supply risks
  • How to analyze supply risks
  • How to control supply risks
  • How to manage supply risks
11. Supply Management Future
  • The biggest supply management challenge
  • The biggest supplier challenge
  • Technology and your future
  • Your future roles and responsibilities
  • Supply Manager Professional Development
  • Chief Purchasing Offic
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