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EC-Council Certified VoIP Professional (312-78) Exam
ECVP Exam (312-78)
 
Credit Towards Certification
  • Certified VoIP Professional
Exam Details
  • Number of Questions: 50
  • Passing Score: 70%
  • Test Duration: 2 hours
  • Test Format: Multiple Choice
  • Test Delivery: Prometric Prime Online Web site
Exam Code
The exam code varies when taken at different testing centers.
  • Prometric Prime: 312-78
  • VUE: 312-78
Skills Measured
The exam 312-78 tests ECVP candidates on the following 21 domains.
  1. Introduction to VoIP
  2. Analog to Digital Conversions
  3. Traditional Voice Telephony Principles
  4. VoIP Devices and Cisco Components
  5. Configuring VoIP
  6. Implementation and Application of VoIP
  7. Quality of Service (QoS) of VoIP
  8. H.323 Standards
  9. SIP and Supporting Protocols
  10. Megaco Protocol
  11. Resource Reservation Protocol (RSVP)
  12. Wireless VoIP
  13. Encryption Techniques for VoIP
  14. Troubleshooting VoIP Network
  15. VoIP Testing and Tools
  16. Threats to VoIP Communication Network
  17. VoIP Security
  18. Logical Segregation of Network Traffic
  19. Hardware and Software VoIP Vendors
  20. Regulatory Compliance for VoIP
  21. VoIP Hacking
Test Objectives:

Module 01: Introduction to VoIP
  • Discuss the basic concepts of VoIP and their use in various applications
  • Explain the convergence of various technologies in VoIP
  • Describe the architecture of VoIP and its associated components
  • Discuss different VoIP layers and their interaction with TCP/IP layers
  • Explain the concept of Public Switched Telephone Network (PSTN)
  • Discuss the difference between Circuit Switching and Packet Switching Networks
  • List various features of VoIP
  • Describe the different benefits of VoIP
  • Explain the structure of ROI model
  • Discuss the future of VoIP in present scenario
Module 02: Analog to Digital Conversions
  • Discuss Analog to Digital (A/D) data conversion and the types of converters used
  • Explain the various types of ADC’s (such as Sigma Delta ADC, Successive Approximation, Pipelined ADC, and Flash ADC)
  • Discuss and explain the functioning of ADC’s
  • Explain the technique of Voice Compression and common VoIP CODECS (compression software)
  • Define the concepts of Encryption and Decryption and their use in securing VoIP communications
  • Explain  the process of decompression
  • Discuss the Digital to Analog data conversion
Module 03: Traditional Voice Telephony Principles
  • Explain the concept of Analog Signaling and their various kinds
  • Discuss the technique of Earth & Magnet (E&M) Signaling and their various types
  • Describe the technique of Dual Pulse Signaling
  • Define the technique of Dual Tone Multi-Frequency Signaling (DTMF) and their calculation method
  • Explain the Analog systems and the components of Analog network in detail
  • List and explain the functioning of basic telephone system operation
  • Explain the technology of Plain Old Telephone Service (POTS)
  • Discuss and explain the technique of Time Division Multiplexing (TDM)
  • Describe the techniques of Call Control Signaling (CCS)
  • Discuss the Signaling System 7 (SS7) standard
Module 04: VoIP Devices and Cisco Components
  • Describe the basic VoIP equipments
  • Discuss the Analog Telephone Adapters device and their features
  • Explain the Media Gateways and their functions
  • List the benefits of Signaling gateways
  • Explain the functioning of Call Manager
  • Discuss and explain role of the Private Branch eXchange (PBX) in a VoIP implementation
  • Describe the role and functioning of PSTN gateways
  • Discuss  the use of Session Controllers
  • List and explain the various Cisco components
Module 05: Configuring Cisco VoIP
  • Discuss and explain  the Voice Port cabling and their configuration
  • Define the method of configuring Voice Ports
  • Describe the steps for configuring POTS dial-peer
  • Describe the configuring ISDN BRI Voice Ports and steps to configure ISDN BRI into a PBX
  • Discuss H.323 Gateways and commands to configure them
  • Describe the steps to configure a Cisco router to act as an H.323 gatekeeper
  • Discuss the methods of enabling Weighted Fair Queuing
  • Explain the method of configuring the Router
Module 06: Implementation and Application of VoIP
  • Discuss VoIP implementation and the types of connections used
  • Explain the IP-Enabled PBX method and their features
  • Define the IP Centric LAN method and their advantages/disadvantages of VoIP implementation using IP Centric LAN method
  • Discuss and explain Satellite VoIP and their associated components
  • List the various applications of VoIP  
  • Discuss the various issues of VoIP services
  • Define Skype™ and their associated features
  • Discuss  Skype for Windows® operating system
  • Describe the Skype for Mac® OS X
  • Discuss and explain Skype for Linux
  • Describe the use of Skype for mobile device
Module 07: Quality of Service (QoS) of VoIP
  • Discuss and explain the issues associated with Quality of Service (QoS)
  • Describe the difference between Quality of Experience (QoE) and QoS
  • Explain the need of QoS in IP transmission and VoIP networks
  • Discuss the various factors affecting quality of voice in VoIP
  • Explain the QoS monitoring and their advantages
  • List the various benefits of QoS protocols and their important models
Module 08: H.323 Standards
  • Discuss the various VoIP Standards
  • Explain H.323 and their components
  • Describe and discuss  the various H.323 Protocols Suite
  • Discuss the various control protocols of signaling in H.323
  • Explain H.225 suite and their protocol structure with security considerations
  • Discuss and explain  H.225/Q.931 Call Signaling
  • Describe the H.225/Registration Admission Status (RAS) and key RAS messages
  • Discuss and explain  H.235 and their security mechanism and procedure of how H.235 specification interacts with each protocol
  • Explain H.450.1 up to H.450.8
Module 09: SIP and Supporting Protocols
  • Discuss the Session Initiation Protocol and their components and functions
  • Explain the Session Description Protocol and their specifications
  • Define the Real-time Transport Protocol
  • Discuss Simple Gateway Control Protocol
  • Explain the Session Announcement Protocol
  • Discuss  the Skinny Client Control Protocol and their various operations
  • Define Dynamic Host Configuration Protocol and the various types of packets used within it
  • Discuss the various issues of Hyper Text Transfer Protocol
  • Explain the Simple Network Management Protocol
Module 10: Megaco Protocol
  • Discuss and explain Media Gateway Control Protocol (MGCP) and the various gateways associated with it
  • Explain the Media Gateway Reference Architecture and their various functions
  • Discuss Per-Call requirements of MGCP
  • Describe the history of Megaco
  • Discuss the Megaco Protocol Design and their structure
  • List the various commands of Megaco
  • Explain Megaco messaging Sequence
  • Discuss  the available Megaco Packages
  • Describe the various scenarios of Call Processing Language and their characteristics
Module 11: Resource Reservation Protocol (RSVP)
  • Discuss and explain Resource reservation protocol (RSVP) and their message structure
  • Describe various types of RSVP messages
  • Discuss various issues with RSVP operation
  • List the various kind of information in RSVP data payload
  • Discuss  the RSVP quality of service
  • List and explain the various RSVP reservation style
  • Explain the RSVP tunneling
  • Define RSVP traffic control module
  • Discuss the security implications associated with RSVP
Module 12: Wireless VoIP
  • Describe the overview of VoIP technology
  • Define and discuss Mobile VoIP
  • Explain voice over WLAN (VoWLAN)
  • Define and explain wireless VoIP
  • List the Standards and Protocols for wireless VoIP
  • Discuss and explain wireless VoIP gateways and phones
  • List the various VoIP service vendors
  • Describe the various attacks on wireless VoIP
Module 13: Encryption Techniques for VoIP
  • Explain the Encryption and their types
  • Define the need of Encryption for VoIP
  • Discuss the methods of encrypting VoIP
  • List the various pros and cons of VoIP
  • Explain the Media Encryption
  • Describe IETF Encryption solutions for VoIP
  • Discuss and explain  S/MIME: Message Authentication
  • Explain  the Transport Layer Security (TLS): Key Exchange and Signaling Packet Security
  • Discuss Secure Real-Time Transfer Protocol (SRTP): Voice or Video Packet Security
Module 14: Troubleshooting VoIP Network
  • Provide troubleshooting methods for voice ports
  • List the problems, interfaces states and explanations of troubleshooting serial interfaces
  • Describe the various problems and solutions of troubleshooting Dial Plans
  • Discuss and list the various commands of troubleshooting Dial Peers
  • Explain and list the different commands for troubleshooting frame relay problems
  • Describe the various commands for troubleshooting RSVP
  • List commands for troubleshooting MGCP
  • Describe various commands for troubleshooting the RTP
  • Provide tips for troubleshooting RTSP
Module 15: VoIP Testing and Tools
  • Describe various VoIP test strategies
  • List various VoIP network components for testing
  • Discuss various gateway performance tests in VoIP test suite
  • Explain the penetration and vulnerability testing
  • List and describe several VoIP sniffing tools
  • Demonstrate various VoIP scanning and enumeration tools
  • Illustrate various VoIP packet creation and flooding tools
  • Demonstrate several VoIP fuzzing tools
  • List and explain various VoIP signaling manipulation tools
Module 16: Threats to VoIP Communication Network
  • Discuss the various VoIP vulnerabilities
  • Explain Denial-of-Service and various attack scenarios
  • Define Eavesdropping and various attack scenarios of eavesdropping
  • Discuss  the techniques of packet spoofing and masquerading
  • Describe the issues of Replay Attacks
  • List the various explains the various attack scenarios of call redirection and hijacking
  • Discuss and explain  the ARP spoofing
  • Explain the various issues of service interception
  • List the various SIP security vulnerabilities
Module 17: VoIP Security
  • Discuss the issues of VoIP Security
  • Explain the various constituents of VoIP Security
  • List the guidelines to mitigate DoS attacks and securing VoIP
  • Discuss the various issues of security against Replay Attack
  • Explain the various issues for securing H.235 Protocol
  • Describe  the security implementation for HTTP
  • Discuss the security implications for DHCP
  • Describe the various security policies & processes
  • List the guidelines for securing VoIP network
Module 18: Logical Segregation of Network Traffic
  • Discuss the various logical separation of data
  • Explain  the Virtual LANs
  • Define the Virtual LAN security
  • Discuss and explain the QoS and traffic shaping
  • Describe the methods of NAT and IP addressing  
  • Discuss the NAT and encryption
  • Explain the issues of Firewalls
  • Discuss the VoIP-aware firewall issues
  • Describe the Access Control Lists (ACLs)
Module 19: Hardware and Software VoIP Vendors
List solutions and services of major VoIP vendors:
  • Alcatel
  • Avaya
  • Nortel
  • Packet8
  • Infotel
  • Pingtel
  • Cisco
  • 3Com
  • Motorola
Module 20: Regulatory Compliance for VoIP
  • Discuss the need of regulatory compliance for VoIP based organizations
  • Describe the rules of management assessment of internal control
  • Discuss regulatory requirements as defined by Gramm-Leach-Bliley Act
  • Explain HIPAA and their regulatory basics
  • List security standards for the protection of PHI
  • Explain  the communication assistance for the Law Enforcement Act
  • Describe the technical requirements and standards required for regulatory compliance  
  • Discuss the Enhanced 911 and related regulation
  • Describe  the European union regulatory framework
Module 21: VoIP Hacking
  • Describe the various steps of VoIP hacking
  • Discuss different VoIP attacks such as audio spam, Caller ID spoofing, voice phishing, call hijacking and phone tapping
  • Explain  the footprinting
  • Describe  the WHOIS and DNS analysis
  • List the various steps to perform footprinting
  • Discuss the various objectives and techniques of scanning
  • Explain the methods of Host/Device identification
  • Discuss enumeration and various techniques
  • List steps to Exploit the Network
  • Describe various issues of covering tracks
 
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