Module 01: Introduction to Disaster Recovery and Business Continuity

• Disaster Recovery & Business Continuity: Terminologies

• Disaster Types

• Consequences of Disaster

• Disaster Recovery & Business Continuity

• Principles of Disaster Recovery and Business Continuity

• Disaster Recovery & Business Continuity: Issues Addressed

• Activities of Disaster Recovery & Business Continuity

• Disaster Recovery and Business Continuity Program

• Disaster Recovery & Business Continuity Solutions

• Best Practices in Disaster Recovery & Business Continuity Program

• International Strategy for Disaster Reduction (ISDR)

• International Day for Disaster Reduction

Module 02: Nature and Causes of Disasters

• Nature of Disasters

• Categorization of Disasters

• Natural Disasters

• Earthquakes

• Protecting Yourself During Earthquake

• Earthquakes: Volcanoes

• Protection from Volcanoes

• Forecasting Volcanoes

• Estimating Earthquakes

• Earthquakes: Tsunami

• Protecting Yourself During Tsunami

• Landslides

• Effects of Landslides

• Protecting Yourself from Landslides

• Hurricanes

• Safety Measures During Hurricanes

• Predicting Hurricanes

• Floods

• Effect of floods

• Prevention Measures

• Wildfires

• Safety Measures

• Drought

• Consequences of Drought

• Measures to Overcome Drought Effects

• Man-Made Disasters

• Accidents

• Power Outage

• Telecommunication Outage

• Categorization of Human Intentional Disasters

• Arson

• Civil Disorder

• Terrorism

• War

• Chemical Biological Radiological Nuclear (CBRN)

Module 03: Emergency Management

• Emergency

• Emergency Management

• Need for Emergency Management

• Emergency Management Phases

• Mitigation

• Preparedness

• Response

• Recovery

• Effect of Disaster on Business Organizations

• Emergency Management for Business Organizations

• FEMA- Federal Emergency Management Agency

• FEMA as an Organization

• Activities of FEMA

Module 04: Laws and Acts

• Applicable Acts in DR

• Laws and Acts in United States of America

• Industries: Sarbanes-Oxley Act

• Foreign Corrupt Practices Act (FCPA)

• Healthcare: HIPAA Regulations

• Financial Institutions: Gramm-Leach-Bliley Act

• Flood Disaster Protection Act of 1973

• Robert T. Stafford Disaster Relief and Emergency Assistance Act

• CAN-SPAM Act of 2003

• Federal Financial Institutions Examinations Council (FFIEC)

• Personal Information Protection and Electronic Documents Act (PIPEDA)

• Laws and Acts of Europe

• Data Protection Act 1998

• Transmission of Personal Data: Directive 2002/58/EC

• Personal Data: Directive 95/46/EC

• Insurance: Financial Groups Directive (FGD)

• The Foundation of Personal Data Security Law: OECD Principles

• Dutch Personal Data Protection Act

• Austrian Federal Act concerning the Protection of Personal Data

• German Federal Data Protection Act

• Laws and Acts in Australia

• Health Records and Information Privacy Act (HRIP)

• Financial Transactions Reporting (FTR) Act 1988

Module 05: Business Continuity Management

• Business Continuity Management

• Business Continuity Planning

• Objectives of Business Continuity Planning

• Essential Resources in Business Continuity Planning

• Business Continuity Management Planning Steps

• ISO (International Organization for Standardization)

• Overview of BS 7799 / ISO 17799

• ISO/IEC 17799:2005

• ISO/IEC 17799:2005: Business Continuity Management

• Risk Analysis

• Risk Assessment

• Basic Elements of Risk Assessment

• Business Impact Analysis (BIA)

• Components of Business Impact Analysis

• Threat Analysis

• Risk Analysis and Business Impact Analysis

• Crisis Management

• Steps in Crisis Management

• Crisis Management Phases

• Compliance

• Preparedness

• Training and Resource Development

• Contingency Planning

• Points to remember in BCM Plan Testing

• Birmingham City Council’s BCM Assessment Template

• Greenwich Council – Emergency and BCM Plan

Module 06: Disaster Recovery Planning Process

• Disaster Recovery Planning Process

• Management Support

• Organizing DR Team

• Components of Disaster Recovery Team

• Disaster Recovery Planning Team

• Building a Planning Team

• Establishing Team at the Departmental Level

• Risk Assessment

• Risk Assessment

• Conduct Business Impact Analysis

• Critical Business Activities

• Analysis Sheet

• Example: Analysis Sheet for IT System

• Roles and Responsibilities

• Individual: Leader

• Individual: Disaster Recovery Coordinator

• Individual: IT Administrator

• Individual: Network Manager

• Individual: Disaster Recovery Manager

• Individual: DR Team Member

• Team: Administration Team

• Team: Technical Team

• Team: Damage Evaluation and Salvage Team

• Team: Physical Security Team

• Team: Communications Team

• Responsibilities Common to all Disaster Recovery Teams

• Developing Charts of Responsibilities

• Facility Disaster Recovery Chart of Responsibilities

• Department Disaster Recovery Chart of Responsibilities

• Business Process Disaster Recovery Chart of Responsibilities

• Developing Policies and Procedures

• Assumptions for DR Planning

• Need for Disaster Recovery Planning

• Disaster Recovery Plan Development

• Disaster Recovery & Management: Budgeting

• Centralized Office of DR Planning: Budget

• Safety and Health Procedures

• Procedures for Internal and External Communications

• Procedures for Containment and Property Protection

• Procedures for Recovering and Resuming Operations

• Assessing Insurance Requirements & Coverage Needs

• Need for Insurance

• Evaluating Insurance Policies

• Testing and Training

• DRP Testing and Rehearsal Process

• DRP Testing: Advantages

• DRP Testing: Methods

• DRP Testing Steps

• DRP Testing Flow Chart

• Training DR Teams

• Commence Training Program for Disaster Recovery

• Training for Executives

• Training for Middle Managers

• Training for Supervisors

• Training for Disaster Response Teams

• Training for Employees

• Documentation of DR Procedures

• Need for Documentation of Plans

• Important Documentations in Disaster Recovery Process

• Writing Disaster Recovery Plan

• Best Practices for Documentation

• Managing Records

• DRP Maintenance

• Monitoring Process

• Monitoring Procedures

• Evaluate Latest Technologies

• Conducting Regular Reviews

• Conducting Training Programs for Updated Plan

• DRP Implementation

• DR Plan Implementation

• Internal and External Awareness Campaigns

Module 07: Risk Management

• What is Risk

• Introduction to Risk Management

• Functions of Risk Management

• Analytic Process of Risk Management

• Risk Analysis

• Risk Reduction Analysis

• Management Decision

• Risk Reduction Planning

• Reviews and Audit

• Project Risk Management

• IT Security Risk Management

• Risk Management Standards

• Financial Risk Management

• Basel II and Risk Management

• Pillar I: Minimum Capital Requirement

• Pillar II: Supervisory Review Process

• Pillar III: Market Discipline

• Quantitative Risk Management

• Best Practices in Risk Management

Module 08: Facility Protection

• Facility Protection

• Water Supply

• Protecting Water Supply

• Fire

• Types of Fire Extinguishers

•  APW Extinguishers

• Dry Chemical Extinguisher

• Carbon Dioxide Extinguishers

• Points to Remember

• Using a Fire Extinguisher

• Fire Suppression for Companies

• Fire exits

• Power Supply

• Common Power Supply Problems

• Ensuring Steady Power Supply

• Ventilation

• Kinds of Ventilation

• Measures for Proper Ventilation

• Air Conditioners

• Measures for Proper Working of Air Conditioners

• Building and Premises

• Checklist for Securing Facility

Module 09: Data Recovery

• Types of Data Recovery

• Logical Data Recovery

• Physical Data Recovery

• Disk-to-Disk-to Disaster Recovery (3DR) Concept

• Steps in Data Recovery

• Recovery Management

• Recovery Management Evaluation Metrics

• Recovery Time Objective (RTO)

• Role of RTO in Disaster recovery

• Recovery Point Objective (RPO)

• Network Recovery Objective (NRO)

• Recovery Management Model Layers

• Data Protection Continuum

• Do’s and Don'ts

• Lumigent's Log Explorer

• Best Practices in Data Recovery

Module 10: System Recovery

• System Restore in Windows XP

• Linux System Recovery

• Linux System Crash Recovery

• Crash Recovery Kit for Linux

• Mac System Recovery

• Restoring Windows Server 2003

• Recovering from Boot problems in Windows Server 2003

• Step 1: Start computer by using Last Known Good Configuration

• Step 2: Starting computer in Safe Mode

• Step 3: Use Event Viewer to Identify the Cause of the Startup Problem

• Step 4: Use System Information to Identify the Cause of the Startup Problem

• Step 5: The Safe Mode Boot Log File

• Step 6: Use Device Manager to Identify the Cause of the Startup Problem

• Step 7: Use System Configuration Utility

• Microsoft Windows Recovery Console

• Automated System Recovery

• Windows 2000 Backup and Restore Utility

• Methods for Restoring Replicated Data

• Restoring Server Services

• Active Directory Recovery: Non-Authoritative Restore

• Active Directory Recovery: Authoritative Restore

• Verifying Active Directory Restoration: Advanced Verification

• Verifying Active Directory Restoration: Basic Verification

• Active Directory Recovery on a Computer with a Different Hardware Configuration

• Sysvol Recovery: Primary Restore

• Sysvol Recovery: Non-authoritative Restore

• Sysvol Recovery: Authoritative Restore

• Recovery of Global Catalog Server

• Recovery of  an Operations Master

• Domain Controller Recovery: With a Working Domain Controller

• Domain Controller Recovery: Without a Working Domain Controller

• Database Integrity Testing

• Rights Management Services Restoration

• Rights Management Services Database Restoration

• Tools for Active Directory Disaster Recovery: Recovery Manager

• Restoring IIS Configurations: iisback.vbs

• Restoring Microsoft IIS Metabase Backup

• WANSync IIS

• WANSync IIS: Working

• Restoring Exchange Server 2003

• Data Recovery Scenarios

• Exchange Data Recovery Preparation

• Single Mailbox Recovery

• Single Item Recovery using Deleted Items Retention

• Single Item Recovery using Third-party Brick Backup Programs

• Full-Server Recovery: Preparation

• Full-Server Recovery: Option 1

• Full-Server Recovery: Option 2

• Full-Server Recovery: Option 3

• Full-Server Recovery: Option 4

• Exchange Server Backup/Recovery Solution: SonaSafe

• Recovering Blackberry Enterprise Server

• IBM WebSphere Application Server Recovery

• Recovering Coldfusion Application Server: CFMAIL Bug

• Recovering Coldfusion Application Server: Variable Deadlocks

• Recovering Coldfusion Application Server: ODBC Errors

• Recovering Coldfusion Application Server:500 IIS Internal Server Error

• Recovering Coldfusion Application Server: System Registry Access Problem

• Recovering from Domino Server Crashes

• Tool: SteelEye LifeKeeper

• Restoring MySQL Server

• Restoring MS SQL Server: Option 1

• Restoring MS SQL Server: Option 2

• Restoring MS SQL Server: Option 3

• Restoring MS SQL Server: Option 4

• Restoring MS SQL Server: Option 5

• Restoring MS SQL Server: Option 6

• Restoring MS SQL Server: Option 7

• Restoring MS SQL Server: Option 8

• Restoring My SQL Server

• Recovering Cisco IOS

Module 11: Backup and Recovery

• Backup

• Need for Backup

• Types of Backup:

• Full Backup

• Incremental Backup

• Differential Backup

• Hot Backup

• Hot Backup Sample Code

• Cold Backup

• Cold Backup Sample Code

• Backup Sites

• Hot Site/ Cold Site

• Redundant Array of Inexpensive Disks (RAID)

• RAID: Some Important Levels

• Wide Area File Services (WAFS)

• Backup for UNIX

• Bare Metal Recovery for LINUX

• Bucky Backup for Mac OS X

• System Backup Administrator

• NanoCopy Technology

• Backup4all

• Backup4all Features

• ABC Backup Software

• Genie Backup Manager

• NTI BackupNow

• High Availability Disaster Recovery (HADR)

• Best Practices in Backup & Recovery

Module 12: Centralized and Decentralized System Recovery

• Distributed Computing

• Objectives of Distributed Computing

• Architecture for Distributed Computing

• Working of Distributed Computing

• Centralized Backup

• Centralized Backup Using SAN or NAS Server

• Data Consolidation

• Cross-Platform Data Consolidation

• Mainframe as Centralized Storage Source

• Tiers of Disaster Recovery

• GDPS/PPRC

• GDPS/PPRC Configuration

• GDPS/PPRC Single-site Workload Configuration

• GDPS/PPRC Multi-site Workload Configuration

• Best Practices in Centralized and Decentralized System Recovery

Module 13: Windows Data Recovery Tools

• Digital Photo Recovery

• Active@ UNERASER

• Test Disk

• PhotoRec

• BadCopy Pro

• Directory Snoop

• Data Advisor

• Fast File Undelete

• File Scavenger

• GetDataBack

• Kernel Recovery for FAT+NTFS

• R-Mail

• R-Studio

• Recover4all

• Recover It All

• Recover My Files Data Recovery

• Quick Recovery for Windows

• Restorer2000

• File Recovery

• EasyRecovery DataRecovery

• EasyRecovery Professional

• RecoverSoft Media Tools Professional

• RecoverSoft Data Rescue PC

• ADRC Data Recovery Software Tool

• SalvageRecovery for Windows

• Disk Doctors Email Recovery

• Winternals Recovery Manager

Module 14: Linux, Mac and Novell Netware Data Recovery Tools

• Kernel Recovery for Linux

• Kernel Recovery for ReiserFS

• Kernel Recovery for JFS

• Kernel Recovery for Macintosh

• Kernel Recovery for Novell-Netware

• Stellar Phoenix Linux

• R-Linux

• Quick Recovery for Linux

• Quick Recovery for Macintosh

• SalvageRecovery for Linux

• SalvageRecovery for Mac

• SalvageRecovery for Netware

• Disk Doctors Linux Data Recovery Software

• DiskInternals Linux Reader

Module 15: Incident Response

• Incident

• Category of Incidents

• Low Level

• Mid Level

• High Level

• How to Identify an Incident?

• How to Prevent an Incident?

• Relationship between Incident Response, Incident Handling, and Incident Management

• Incident Management Plan

• Incident Handling

• Information Security Life Cycle

• Incident Response

• Incident Response Policy

• Risk Analysis

• Risk Analysis and Incident Response

• Incident Response Methodology

• Preparation

• Identification

• Containment

• Eradication

• Recovery

• Follow up

• CERT (Computer Emergency Response Team)

• CSIRT (Computer Security Incident Response Team)

• General Categories of CSIRTs

• Members of CSIRT Team

• Building an Effective CSIRT

• FIRST (Forum of Incident Response and Security Teams)

• Request Tracker for Incident Response

• Helix – Incident Response & Computer Forensics Live CD

• Incident Response Tools Present in Helix CD

• THE FARMER'S BOOT CD

• Resources

Module 16: Role of Public Services in Disaster

• Public Services

• State and Local Governments

• Public Utilities and Departments

• Hospitals

• Blood Banks

• Medical Laboratories

• Food Banks

• Fire Fighting Service

• Waste/ Debris Management

• Police

• Armed Forces

• Public Transportation

• Water Supply System

• Electricity Department

• Information & Public Relations Department

• IT Service Providers

Module 17: Organizations Providing Services during Disasters

• Organizations Providing Services during Disasters

• Relief Organizations

• International Committee of the Red Cross (ICRC)

• International Federation of Red Cross and Red Crescent Societies (IFRC)

• United Nations Children's Fund (UNICEF)

• National Emergency Response Team (NERT)

• CARE

• Ananda Marga Universal Relief Team (AMURT)

• Action Against Hunger (AAH)

• Emergency Nutrition Network (ENN)

• Doctors Without Borders

• Hunger Plus, Inc.

• InterAction

• International Rescue Committee (IRC)

• Mennonite Central Committee (MCC)

• Mercy Corps (MC)

• Refugees International

• Relief International

• Save the Children

• Project HOPE

Module 18: Organizations Providing Disaster Recovery Solutions

• Organizations Providing Disaster Recovery Solutions

• Symantec

• System Sizing

• System Sizing: Practices

• Disk-based Backup

• Manual System Recovery

• Disadvantages

• Automated System Recovery

• IBM

• Human Capital Resilience

• Human Capital Risks in Crisis Situations

• Business Resilience

• Elements of Business Resilience

• Framework for Business Resilience

• Causes of E-Mail Outages

• E-Mail Continuity

• DELL

• Oracle Data Guard Utility

• RMAN Utility for Database Backup

• NAS (Network Attached Storage)

• Sun Microsystems

• Integrated Solutions of Sun and Vignette

• Sun Cluster Geographic Edition

• Infosys Business Continuity Planning Solution

• Infosys BCP solution

• Sybase Business Continuity Planning Solution

• Sybase Model

• HP Business Continuity and Availability solutions

• HP 3-tiered Service Levels Balance Investment with Risk

• PricewaterhouseCoopers Fast Track BCP

• AT&T's Business Continuity and Disaster Recovery

Module 19: Case Studies

• Business Continuity for Critical Applications

• Jones Walker: Weathering the Storm

• Let’s be prepared: An educational project about disasters in Cuba

• From rehabilitation to safety: Gujarat school safety initiative, India

• Disaster-resistant schools: A tool for universal primary education

• Disaster Recovery Situation Assessment

• Disaster Recovery Planning

• Business Continuity Planning and Business Impact Analysis

• Local risk management in earthquake zones of Kazakhstan

• Disaster Recovery Case Study: Max Re

• Disaster Recovery Case Study: GSD&M

• Storage Assessment Services

• Backup and Recovery Plan and Design

• Storage Infrastructure Design and Implementation

• Continuous Data Protection and Disaster Recovery

• Disaster Recovery Testing

• Disaster Recovery Strategy Assessment and Validation

• Case Study: Improving Disaster Recovery Without Breaking the Bank