Successful businesses today are
rapidly growing and technologically complex. They use
advanced technology to provide efficient customer service.
Successful businesses understand that many risks in their
operating environment relate directly or indirectly to the
technology they use. They understand that in order to
maintain the confidentiality, integrity and availability of
data, effective operational and technical controls over
these systems must be implemented and must function
effectively.
All the recommendations in the world won't do you any good
if, when you implement them, you can no longer do business.
Understanding your organization's business is our first
step toward assessing its security. We achieve an
understanding of your business plans and goals by
developing an open, honest and non-adversarial relationship
between you and us. Our philosophy is simple, straight
forward and to the point:
Communication:
We believe that
communication is paramount to a successful engagement. We
involve you at every step of the evaluation, from
establishing test parameters and timetables minimizing
disruption of daily business operations to the report
review process. Your designated Point of Contact is made
aware of our activities at all times, and, together with
the Point of Contact, frequently re-evaluate the work scope
and our approach to ensure that the testing plan remains
relevant when circumstances change. We involve not only the
Point of Contact, but management as well, to determine when
the testing of critical systems and applications will be
least disruptive.
Cooperation: We believe that no engagement
should be adversarial. We solicit your cooperation in
determining when to conduct our testing so that there is
minimal impact to your normal business operations. If our
testing strategy is not acceptable to you, we will develop
and implement alternate testing strategies, in cooperation
with you, to verify your security posture. We believe that
we are not only evaluators, but advisors and teachers. We
work with your employees to show them not only what the
problem is, but why it is a problem and how to mitigate it.
Flexibility: We believe that each
organization is a unique entity in its goals, business
practices, infrastructure, processes, and security
requirements. We do not believe that “one size fits all”
when it comes to security. We work with you in developing a
security tests that are applicable to your unique
organization. We will not force you to accept some
pre-packaged program that requires conformance to security
requirements that may not exist in your industry. You
determine which areas are emphasized during our work and
how much time we spend in a given area.
Our Methodology
The way in which we conduct our
testing is based on the field-proven methodology taught in
the EC-Council Certified Security Analyst/Licensed
Penetration Tester (E|CSA/L|PT) course and modified
according to each client’s needs.
With the exception of some social engineering practices,
when the presence of an organizational employee would
jeopardize the success of the attack, your organization is
encouraged to allow monitors to observe our activities. We
encourage monitoring for three reasons: to make your
observers more aware of the types of attacks that can
occur, for them to observe firsthand that even apparently
insignificant vulnerabilities may result in a security
breach, and to provide you with a measure of comfort
because our activities are open to inspection at any time.
We will not, unfortunately, delay testing due to the
unavailability of monitors.
Because not every vulnerability will result in an actual
security breach or provide sufficient information or access
to justify the time and expense required to exploit it, we
will discuss our preliminary findings with you before
taking any further action to verify logical
vulnerabilities. We will tell why we believe each
discovered potential vulnerability is a threat, the risks
associated with exploitation, and the impact that a
successful exploit could have on your organization. We work
with you to develop a list of vulnerabilities to be
verified through penetration testing and require that you
grant explicit permission to test each discovered
vulnerability.
The assessment criteria used to review programs, policies
and procedures in your organization have been developed
from expert sources such as the International Standards
Organization (ISO), Information Security Forum (ISF),
National Institute of Standards and Technology (NIST), Open
Source Security Testing Methodology (OSSTM), Center for
Internet Security (CIS), Federal Financial Institutions
Examination Council (FFIEC) IT Examination Handbook,
Information Systems Audit and Control Association (ISACA),
Control Objectives for Information and Related Technology
(CobiT), Defense Information Security Agency (DISA),
Federal Information Systems Control Audit Manual (FISCAM),
and other national and international standards.
While performing our reviews of programs, policies and
procedures, we review documents and may request logs and
reports generated by your systems. We may interview
management, staff, and other appropriate personnel. We may
conduct tests to verify the information documented in your
policies, procedures, and operating practices or to verify
the adequacy of preventive, detective and/or corrective
controls. We may inspect and visually examine your sites
and facilities. We may consult with your service providers
to determine or confirm service level agreements. We may
review the results of previous security inspections to
determine if remedial action has been taken in a timely
manner.
To ensure that you are kept abreast of the developments in
our testing, we notify you immediately if we discover a
severe vulnerability that could have an immediate impact on
your organization if exploited by an attacker. We provide
progress briefings to your designated Point of Contact on a
regular basis. At the conclusion of our on-site work, we
will provide a preliminary exit briefing that will allow
your organization to begin remediation of discovered
vulnerabilities while awaiting our report.
Our report summarizes the procedures we performed and the
results of performing those procedures. It contains an
Executive Brief, tailored for senior management, a
Technical Brief, applicable for Department leaders and
Technical Reports that contain the details necessary to
implement appropriate mitigation strategies for each
discovered vulnerability. If our engagement with your
organization is not part of an opinion audit, you are
invited to participate in the report review process. If
permissible under the regulations governing the engagement,
we may also provide you with the raw data, from which our
report was derived, at our discretion.
