i-Business

INSTRUCTOR- LED TRAINING

1.Where can I attend an official IIB certified training?
A.

You can attend any of IIB Authorized iBusiness Partners (AIPs) listed here.

2.How long is the official training?
A.

Most of our certified trainings are 3-5 working days long. Please visit the certification page for more details.

3.There is no AIP in my region, how can I get trained?
A.

Purchase our online self paced training (iClass) that are delivered by IIB master trainers. Please click here for more details

4. Why should I attend an instructor-led training?
A.

Our courses are built in a way that requires intensive hands-on practice during class, so that you would be able to apply what you have learnt immediately on your job. Our Certified iBusiness Instructors will guide you on how to apply those skills in real life.

5. Will I get a certificate of course completion from IIB?
A.

Definitely, you will receive an IIB Certificate of Attendance Certificates immediately after you have completed the course.

6. How long will it take me to prepare for the exam after attending an official IIB training?
A.

Most students attempt the exam on the last day of training, immediately after the training has finished.

7. I am not ready to attempt the exam on the last day of training, what shall I do?
A.

Request your AIP to reschedule the exam for you. Please check the validity of your exam voucher before rescheduling

8. Where can I take the exam?
A.

You can take the exam at the same AIP location were you have attended the training. However, if the AIP is not within your proximity, please contact eib@eccouncil.org for support

9. Where should I purchase an exam voucher?
A.

You do not need to purchase an exam voucher, as it comes bundled with your training and official courseware. Please confirm with your AIP for more details. Please note that North America region is an exception

10. I would like to give feedback to IIB regarding my training experience. Who should I contact?
A.

On the 1st page of your official courseware, you will find instructions on how to provide us with your feedback through our Evaluation System.



ONLINE TRAINING

1. What is iClass?
A.

iClass is EC-Council’s offical online training portal that offers live online, computer-based training, virtual labs and certification exams where applicable. Those trainings are delivered by EC-Council top trainers.

2. What is iLearn?
A.

iLearn is an asynchnronous, self study environment which delivers EC-Council’s sought after iBusiness and IT securty training courses in a streaming video format. All trainings are recorded and delivered by one of our top, professional practitioners to assure you receive real-world perspective on the course concepts by the people who do the job.

3. What will I get when I order iLearn?
A.

The package consists of 1 year access to streamed videos, 2 years access to the digital marketing courseware, tools DVD and 1 year certification exam voucher.

4. Who should I contact if I have any questions or enquiries regarding iClass?
A.

Please contact eib

5 We do not have a EC-Council Test Center in our location, how can I attempt the exam?
A.

IIB is capable of proctoring exams online. Please submit your request at least 30 days before your exam date.

6. Can I buy iLearn preloaded on a tablet?
A.

Yes, you can upgrade your package to include an Apple iPad or Samsung Galaxy Note, or Microsoft Surface, and save more.



EXAM CHALLENGE

1. What are the requirements for challenging an IIB exam without necessarily attending the official IIB training?
A.

If you meet the minimum hours/years of industrial experience set, you can apply for exam eligibility. The minimum requirement varies from on certification to another However, please note that you need to submit evidence that states that you met or exceeded the experience requirement. You also need to provide IIB with the contact details of your current or previous supervisor for verification purposes.

2. How much is the eligibility fee?
A.

$100. Payment should be done through EC-Council Store http://store.eccouncil.org

3. How long do I have do I have to challenge the exam from date of approval?
A.

3 months.

4. How can I apply?
A.

Please visit the eligibility section of the certification.



GRANDFATHERING

1. What do you mean by grandfathering?
A.

Grandfathering means that if you are able to prove that you have met the minimum experience hours stated in each of the certification domains, you are exempted from attempting the certification.

2. How much is the grandfathering fee?
A.

USD 350.

3. What alternative document can I submit if I am self- employed and do not have a verifier?
A.

A verifier can be your previous/current supervisor, colleague or client that you have worked/working with. However, one of the two verifiers MUST be your previous/current direct supervisor. He/she must use their official email address to communicate to IIB.

4. Does freelancing count as experience?
A.

Yes, if the freelance project/s can be verified by a client or colleague.

5. How long is the approval from IIB valid for ? What is the time limit to pay for the application fees from date of application?
A.

You have 14 days to remit the application fees from date of application submission. The Institute of iBusiness (IIB) will require between 7- 14 days to review your application, from the date of receipt of your fees and both verifiers’ confirmation.

6. What is the validity of my certification?
A.

Your certification is valid for 3 years from the date of application. However, if you are able to submit proof that you are keeping abreast of changes that are taking place in the industry through continuous education programs (attending seminar, webinars, trainings, certification, writing papers etc., by earning a minimum 120 continuing education credits; IIB may extend your certification for another 3 years. For the full details of EC-Council Continuing Education, please click HERE.

7. Is there an annual fee to maintain my certification? What is the grace period to pay the fee up?
A.

Yes. There is an annual USD 50 to maintain your certification every year. The fees has to be paid within 12 months from your certification date. Failing which, you will not be able to enjoy member benefits which include applying to renew your certification for another 3 years. There is a grace period of 30 days to remit the fees, before your benefits are suspended. You are not required to remit the maintenance fee if your certification is revoked, expired or retired.

8. What do I get if my application is approved?
A.

If you application is approved, you will receive a digital certificate. Within 4 - 6 weeks from your approval date, we will also mail you a CDM welcome kit to the mailing address that you have provided in your application.



CERTIFICATION POLICIES

1. How long do I need to wait for my certificate to reach me after taking the exam?
A.

You will receive your certificate along with your Welcome letter within 4-8 weeks from the date of your exam and if you do not receive your certificate within the stipulated period, kindly contact http://www.eccouncil.org/Support/ticket-new.

2. Do I have to recertify my IIB certifications in order to maintain the validity of the certification?
A.

As a certified member, you are expected to comply with the EC-Council Continuing Education (ECE) Policy and maintain your certification at EC-Council Delta Portal. Click here (https://cert.eccouncil.org/ece-policy.html) to find out more on ECE Policy.

3. What does the certificate welcome kit consists of?
A.

The certification Welcome Kit consists of a hard copy of your IIB certificate along with a welcome letter. You would also receive an Invitation from Aspen portal on your registered email ID, where your certificate would be available in digital format. If you do not receive your Welcome Kit and/or Invitation, you can contact us at http://www.eccouncil.org/Support/ticket-new.

4. Who can I contact to submit my appeal on exam related issues?
A.

Contact Cert Manager at http://www.eccouncil.org/Support/ticket-new if you would like to submit an appeal, challenge an exam result or exam item or report a member violation. The forms can be downloaded as below:

Appeal Form
Exam Feedback Form
Ethics Violation Report Form

Should I attend training to attempt an IIB exam? IIB recommends, but not mandatory, that IIB aspirant attend formal training to reap maximum benefit of the course and have a greater chance of clearing the exam.

5. How long is my voucher valid for?
A.

Exam vouchers are valid for a maximum period of 1 year from date of purchase. Exam vouchers can be extended for 3 months before the expiration date for a fee of USD 35. Kindly contact finance@eccouncil.org for extension of exam vouchers.